Sign into your AXS app or your account on AXS.com

The easiest way to connect with one of our AXS Fan Support / Customer Service agents is to use LIVE CHAT during business hours. Simply visit the AXS support help page and click the LIVE CHAT at the bottom right corner of the page.

US Fan Support regular business hours are:
Monday – Friday: 8AM – 10PM CST
Saturday – Sunday: 12PM – 10PM CST

You can also contact AXS support by phone at 888-929-7849 during regular business hours.

If you’d like to connect with AXS Fan Support outside normal business hours, please submit a ticket by clicking HERE.

No, there are no paper tickets for Washington Midsummer Renaissance Faire 2025. Simply download the AXS mobile app (for iOS or Android) and scan your AXS Mobile ID at the main gate for entry. Questions about this policy? Please email us at [email protected]. 

AXS Mobile ID is the identity-based method of delivery for venue entry. It is a secure, unique digital code associated with an AXS account. You can only get your AXS Mobile ID by signing in to the AXS App.

Learn more about AXS here.

Purchase your tickets online and download the AXS app to your device and sign into the app before arrival. As long as you have purchased your tickets and downloaded/signed into the AXS app, your AXS mobile ID will work offline. This does NOT work if you have not already downloaded and signed into the app.

WARNING – Please do not respond to users offering to sell or buy tickets via social media – many of these are scams.

The only safe and secure way to resell tickets to Washington Midsummer Renaissance Faire is through the AXS resale platform. You can put tickets up for sale on the AXS resale platform by signing into your account via axs.com or the AXS app (instructions are listed below).

Single daily entry tickets within the Season Pass & Weekend Pass can be transferred but Season Passes & Weekend Passes CANNOT BE RESOLD. All other ticket types can be resold via the secure AXS resale platform.

Follow these instructions to use the AXS Resale Platform:

1. On the Sales page, marked by the Sell icon, select Start Selling.
2. Review the bank account modal, then select Confirm.
3. Select an event, select the available tickets you want to sell, then select Continue.
4. Enter a price per ticket.
5. In Ticket Splitting, select how your tickets can be split up for selling.
6. In Listing Expiration, use the default time or select a custom time.
7. In Credit Card, select an existing credit card or add a new card.
8. (Optional) Add seller notes, as necessary.
9. Select Continue.
10. Review the listing, accept the terms, then select List Tickets.
11. Select Done.

To buy tickets from the resale platform, please head to the Buy Tickets Now Page and click the “Official Resale Here” button. 

Instructions for Transferring a Ticket:

1. On the Your Events page, marked by the Tickets icon, select the event you want to transfer from the Upcoming tab.
2. On the Tickets tab when viewing the ticket details, select Transfer.
3. Select the seats or tickets you want to transfer, then select Continue.
4. Enter the required information for the recipient, then select Continue.
5. Review and confirm the details of the transfer, then select Continue.
6. Select Done.

PLEASE NOTE: Any ticket that has been transferred or resold cannot be changed to a different date! The original purchaser is the only guest able to change the date on a ticket.

Tickets contained within Season Pass Packages and Weekend Pass Packages cannot be exchanged to a different date.

All other tickets can be exchanged to a different date as long as inventory remains for the desired date, but the guest is responsible for any difference in price from the date of purchase to the request date. 

If a date is sold out, you cannot change a ticket to that date; tickets must be available on the date you wish to attend to initiate a date change request. 

To request a date exchange, please contact AXS Fan Support. There is no way to self-service date changes on the AXS app or website. 

There is both tent and RV camping available at the Washington Midsummer Renaissance Faire each weekend. Check out the Onsite Camping page to read about the various packages available. All camping packages include camping Fri-Sun, access to the Faire on Saturday & Sunday, plus Friday Knight Club (21+) and Saturday Evening Event (All Ages).

Camping not your style? Explore the Lodging section on our Plan Your Visit page for suggested options and links!

Pub Crawls are add-on experiences, meaning you must purchase a daily entry ticket (single day pass, weekend pass, or season pass) to participate in the Pub Crawl. Buying a Pub Crawl ticket does NOT give you entry to the Faire, which must be purchased separately.

To to purchase a Pub Crawl ticket, go to the Buy Tickets Now page, navigate to the weekend you wish to attend, and choose “Pub Crawls”. Please note: Pub Crawl tickets are date-specific and begin at a set time! Be sure to buy the correct ticket for the day/time you wish to participate.

Please drink responsibly. Non-alchoholic beverages are available!

If you are arriving together, it is OK to leave all tickets on a single AXS account. However, if you wish to arrive separately, you must transfer the appropriate ticket to that member of your group. To do so, simply follow the instructions below on AXS.com or the AXS app:

Instructions for Transferring a Ticket:

1. On the Your Events page, marked by the Tickets icon, select the event you want to transfer from the Upcoming tab.
2. On the Tickets tab when viewing the ticket details, select Transfer.
3. Select the seats or tickets you want to transfer, then select Continue.
4. Enter the required information for the recipient, then select Continue.
5. Review and confirm the details of the transfer, then select Continue.
6. Select Done.